# 360 Repair Story

**URL:** <https://forum.kirupa.com/t/360-repair-story/172002>\
**Category:** random\
**Created:** [December 9, 2005, 9:29pm UTC](https://forum.kirupa.com/t/360-repair-story/172002 "2005-12-09T21:29:22Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![mrhines1](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.kirupa.com/mrhines1/32/434_2.png) [@mrhines1](https://forum.kirupa.com/u/mrhines1)\
**Post date:** [December 9, 2005, 9:29pm UTC](https://forum.kirupa.com/t/360-repair-story/172002/1 "2005-12-09T21:29:22Z")

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My core 360 was giving me some problems (artifacting in all my games), so I sent it back earlier this week (Tuesday) and they sent me a replacement one that I got today (Friday). Not only was that quick but they sent me a premium! So I got a free HDD out of it all!

Thank you Microsoft!

Here’s how things worked for me in case any of you are thinking of sending your faulty 360 in:

12/2: Called Microsoft with problem  
12/5: Received box to send back 360  
12/6: Sent the console back  
12/7: Arrived at their facility  
12/8: They shipped the replacement 360  
12/9: I received the 360!

All this at no extra cost. Overnight shipping, repair/replacement, and premium upgrade for FREE!

:thumb: