# 500 Internal Server Error - Please Help!

**URL:** <https://forum.kirupa.com/t/500-internal-server-error-please-help/153367>\
**Category:** Uncategorized\
**Created:** [June 30, 2005, 10:28pm UTC](https://forum.kirupa.com/t/500-internal-server-error-please-help/153367 "2005-06-30T22:28:21Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![CreationsCentre](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.kirupa.com/creationscentre/32/1373_2.png) [@CreationsCentre](https://forum.kirupa.com/u/CreationsCentre)\
**Post date:** [June 30, 2005, 10:28pm UTC](https://forum.kirupa.com/t/500-internal-server-error-please-help/153367/1 "2005-06-30T22:28:21Z")

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I followed the tutorial:  
http://www.kirupa.com/web/custom404.htm to create custom 404 error pages. After uploading a file called .HTACCESS into the /www folder, my website began showing a 500 Internal Server Error page whenever I or other users went onto: [url=“http://www.excaliburfilmproductions.co.uk/”]http://www.excaliburfilmproductions.co.uk and any documents on that domain. However my subdomains remained unaffected by the problem. To resolve the problem I decided the goto the Easy Space control panel and sort out the problem in the DNS section. I deleted the www zone file and then created a new one. However, this did not solve the problem! I have no idea what to do next. Please help me resolve this problem. Thank you.