# Be glad tech support isn't ALWAYS this bad

**URL:** https://forum.kirupa.com/t/be-glad-tech-support-isnt-always-this-bad/277857
**Category:** random
**Created:** [December 18, 2008, 8:19am UTC](https://forum.kirupa.com/t/be-glad-tech-support-isnt-always-this-bad/277857 "2008-12-18T08:19:54Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![creativeFuzion](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.kirupa.com/creativefuzion/32/1385_2.png) [@creativeFuzion](https://forum.kirupa.com/u/creativeFuzion)
#### Post date: [December 18, 2008, 8:19am UTC](https://forum.kirupa.com/t/be-glad-tech-support-isnt-always-this-bad/277857/1 "2008-12-18T08:19:54Z")

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Read this, hahaha:

> **Description** [SIZE=2]  
> Command And Conquer: Red Alert 3’s CD Keys are 20 characters long but a misprint caused some cases to miss a letter.

To solve the problem, EA’s technical support offers a simple solution: try to guess the missing letter.

**“There is currently a work-around that may allow you to bypass this issue. Since you have the first 19 characters of the code already, you can basically try guessing the last character,”** explains the customer support site.

**“To do this, simply enter your existing code, and then for the last character, try the letters A-Z, and then the numbers 0-9. You should eventually get the right combination, and be able to play the game.”** [/SIZE]  
[SIZE=2] [/SIZE]  
[SIZE=2]  
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Link: [Search | MegaGames](http://www.megagames.com/news/html/pc/canyouguessyouredalert3serial.shtml)