# Help

**URL:** <https://forum.kirupa.com/t/help/12975>\
**Category:** Uncategorized\
**Created:** [February 6, 2003, 10:45pm UTC](https://forum.kirupa.com/t/help/12975 "2003-02-06T22:45:55Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![redViper](https://avatars.discourse-cdn.com/v4/letter/r/3d9bf3/32.png) [@redViper](https://forum.kirupa.com/u/redViper)\
**Post date:** [February 6, 2003, 10:45pm UTC](https://forum.kirupa.com/t/help/12975/1 "2003-02-06T22:45:55Z")

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i have ps7… and for some reason when i open files, the pictures are ALWAYS dark, not the original coloring and stuff  
but when I save and open somewhere else, its the regular colors.

i tried messing in the color settings, but i cant fix it.  
id post this somewhere else, but i need an answer NOW  
:cowboy:

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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\
**Post date:** [February 6, 2003, 11:00pm UTC](https://forum.kirupa.com/t/help/12975/2 "2003-02-06T23:00:33Z")

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I had that problem too, somehow the color profiles for photoshop got screwed up and the only way to fix it for me was to uninstall it and reinstall it.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\
**Post date:** [February 6, 2003, 11:07pm UTC](https://forum.kirupa.com/t/help/12975/3 "2003-02-06T23:07:07Z")

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GAHHHHHHHHHHHHHHHHH.

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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\
**Post date:** [February 7, 2003, 12:10am UTC](https://forum.kirupa.com/t/help/12975/4 "2003-02-07T00:10:58Z")

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Did you install an old version of Illustrator or some other Adobe product? Did you get a new monitor? New vid card? Any of the above can mess with PShop’s colour profile. Only solution I know of (and the one recommended by PShop itself) is to reinstall PShop.

-Al