# If wireless == fail then optimum online == bad tech support

**URL:** <https://forum.kirupa.com/t/if-wireless-fail-then-optimum-online-bad-tech-support/272400>\
**Category:** Uncategorized\
**Created:** [October 4, 2008, 10:34pm UTC](https://forum.kirupa.com/t/if-wireless-fail-then-optimum-online-bad-tech-support/272400 "2008-10-04T22:34:46Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![jezuz](https://avatars.discourse-cdn.com/v4/letter/j/22d042/32.png) [@jezuz](https://forum.kirupa.com/u/jezuz)\
**Post date:** [October 4, 2008, 10:34pm UTC](https://forum.kirupa.com/t/if-wireless-fail-then-optimum-online-bad-tech-support/272400/1 "2008-10-04T22:34:46Z")

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guys, need some help:

i just got a motorolla modem / wireless router in one

i already have a just modem from them which i use for my phone and desktop but with this new laptop i needed wireless, hence the new wireless router

the problem is this, i have never set one up, and i needed to set this one up by unpluging a cable box’s cable (no tv hooked up to it anyway) and use that cable as the cable hookup for the new modem… so i set it up, my pc recognized it, but i can only get to google n some other sites, but as soon as i go to most other sites, optimum tells me i am restricted to go there… i checked the manual, it said to go to the setup page [http://numbers.numbers.numbers](http://numbers.numbers.numbers)… and set it up… so i changed some firewall stuff, simple things really, and it still didnt work… any ideas?