# JPEG weirdness - not showing up for Windows users

**URL:** <https://forum.kirupa.com/t/jpeg-weirdness-not-showing-up-for-windows-users/279608>\
**Category:** design\
**Created:** [January 16, 2009, 2:47pm UTC](https://forum.kirupa.com/t/jpeg-weirdness-not-showing-up-for-windows-users/279608 "2009-01-16T14:47:28Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![graylensman](https://avatars.discourse-cdn.com/v4/letter/g/5f9b8f/32.png) [@graylensman](https://forum.kirupa.com/u/graylensman)\
**Post date:** [January 16, 2009, 2:47pm UTC](https://forum.kirupa.com/t/jpeg-weirdness-not-showing-up-for-windows-users/279608/1 "2009-01-16T14:47:28Z")

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Okay, here’s a real head-scratcher.

I’m a Mac user, running a Mac Pro, Leopard, CS3.

In the last month or so, the Windows users in my company cannot see images in JPEG files I send. The file opens, but the image is blank. PDFs from Photoshop work fine.

I AM STUMPED. I have no idea why this should be happening.

A friend reported that if he “Saves As…”, renaming the file plus manually typing the file extension (.jpg) it then functions normally. But he’s a bit more savvy than most in the company, and besides, nobody should have to go through such steps.

Any ideas?

thanks