# NPRuntime. problem

**URL:** <https://forum.kirupa.com/t/npruntime-problem/258356>\
**Category:** flash\
**Created:** [April 23, 2008, 11:38am UTC](https://forum.kirupa.com/t/npruntime-problem/258356 "2008-04-23T11:38:52Z")\
**Posts on this page:** 1\
**Page:** 1

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**Author:** ![sudhansurana](https://avatars.discourse-cdn.com/v4/letter/s/50afbb/32.png) [@sudhansurana](https://forum.kirupa.com/u/sudhansurana)\
**Post date:** [April 23, 2008, 11:38am UTC](https://forum.kirupa.com/t/npruntime-problem/258356/1 "2008-04-23T11:38:52Z")

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Hi all  
I am using latest version of mozilla(3 beta5) and IE7 browser still i am getting the problem:

Error: Error #2067: The ExternalInterface is not available in this container. ExternalInterface requires Internet Explorer ActiveX, Firefox, Mozilla 1.7.5 and greater, or other browsers that support NPRuntime.  
at Error$/throwError()  
at flash.external::ExternalInterface$/addCallback()  
at exteranlinterface\_fla::MainTimeline/frame1()

is the re any way to install the plugins in mozilla(3 beta5) and IE7.

Thanks  
sudhansu