# Potentially Quick -W98/MS Outlook Help **URL:** \ **Category:** Uncategorized\ **Created:** [July 20, 2004, 8:31pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712 "2004-07-20T20:31:24Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![fester8542](https://avatars.discourse-cdn.com/v4/letter/f/a183cd/32.png) [@fester8542](https://forum.kirupa.com/u/fester8542)\ **Post date:** [July 20, 2004, 8:31pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712/1 "2004-07-20T20:31:24Z")
I am leaving here in a half an hour to go to my sisters house to work on her computer. All I know is that: **"Outlooks delete’s every attachment I get"** Accoring to my non techno savvy sister. This is the only answer I can get out of her. All I know she is using outlook express (Through cable) running W98 - First edition. Potential spyware, virii? configuration setting that are some known issues here that can save me some troubleshooting time?? Thanks in advance. ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\ **Post date:** [July 20, 2004, 8:38pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712/2 "2004-07-20T20:38:20Z")
You mention MS Outlook in your subject line, so if she is indeed using MS Outlook (version 2000?), I think the Office SP2 is a security patch that disables use of attachments. I’m fuzzy on the patch numbers, so it may be SP3 or higher. If she is using Outlook Express, she may have her antivirus software configured to delete attachments upon receiving them. It’s tough to say for sure though ☹ ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\ **Post date:** [July 20, 2004, 8:40pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712/3 "2004-07-20T20:40:51Z")
Thanks K-man. I will look into the service packs. -Cheers ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\ **Post date:** [July 21, 2004, 12:54pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712/4 "2004-07-21T12:54:15Z")
> [@prstudio](#): > > Also for Outlook Express look under “tools” then “options” then “security” and look for a check box about not allowing unsafe attachments or .exe files - uncheck it. That was exactly it. Thanks :beam: :thumb: Her machine was in rough shape. Wound up installing critical updates that went back to 1999, romoved her 6!!! yes six searchbars from IE, a bunch of trojans, spyware, adware… Its amazing how people deal with stuff like that and only complain when they cant view attachments from outlook :h: ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\ **Post date:** [July 21, 2004, 1:11pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712/5 "2004-07-21T13:11:09Z")
Windows 98 :td: Windows XP :thumb: ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\ **Post date:** [July 21, 2004, 3:47pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712/6 "2004-07-21T15:47:05Z")
glad it worked - yeah i find the same thing odd - the thing is crawling - but there’s a problem with windows media player… ---
**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\ **Post date:** [July 21, 2004, 5:02pm UTC](https://forum.kirupa.com/t/potentially-quick-w98-ms-outlook-help/116712/7 "2004-07-21T17:02:48Z")
> [@thoriphes](#): > > Windows 98 :td: > > Windows XP :thumb: Agreed. But if I were to install XP on her machine it would crush it to death. Its a real dog.