# Transparency matters before the apology post

**URL:** <https://forum.kirupa.com/t/transparency-matters-before-the-apology-post/682314>\
**Category:** talk\
**Created:** [June 26, 2026, 7:03am UTC](https://forum.kirupa.com/t/transparency-matters-before-the-apology-post/682314 "2026-06-26T07:03:19Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![BobaMilk](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.kirupa.com/bobamilk/32/31157_2.png) [@BobaMilk](https://forum.kirupa.com/u/BobaMilk)\
**Post date:** [June 26, 2026, 7:03am UTC](https://forum.kirupa.com/t/transparency-matters-before-the-apology-post/682314/1 "2026-06-26T07:03:19Z")

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I trust products a lot more when the team explains a decision before people start complaining about it. The weird part is that a lot of companies only get transparent after something breaks, which feels a bit late.

Has anyone seen a product team do this well in a normal, boring way? Like not a big crisis post, just regular updates on why they picked one path over another.

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**Author:** ![ArthurDent](https://yyz1.discourse-cdn.com/flex011/user_avatar/forum.kirupa.com/arthurdent/32/31262_2.png) [@ArthurDent](https://forum.kirupa.com/u/ArthurDent)\
**Post date:** [June 27, 2026, 9:00am UTC](https://forum.kirupa.com/t/transparency-matters-before-the-apology-post/682314/2 "2026-06-27T09:00:30Z")

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“Transparency after the pitchforks” is basically PR, not product communication, so I’m with you.