# Users may not have email service (outlook or thunderbird)

**URL:** <https://forum.kirupa.com/t/users-may-not-have-email-service-outlook-or-thunderbird/250608>\
**Category:** Uncategorized\
**Created:** [January 31, 2008, 12:15am UTC](https://forum.kirupa.com/t/users-may-not-have-email-service-outlook-or-thunderbird/250608 "2008-01-31T00:15:12Z")\
**Posts on this page:** 1\
**Page:** 1

<div class="post-metadata">

**Author:** ![student07](https://avatars.discourse-cdn.com/v4/letter/s/bbce88/32.png) [@student07](https://forum.kirupa.com/u/student07)\
**Post date:** [January 31, 2008, 12:15am UTC](https://forum.kirupa.com/t/users-may-not-have-email-service-outlook-or-thunderbird/250608/1 "2008-01-31T00:15:12Z")

</div>

Some users may not have an email service available, so how can you best activate a prompt if they click on your email button that is using the below code in Flash:

```auto
on (release) {
     getURL("mailto:me@mywebsite.com");
 }

```