# Windows Media Player 9 is screwed up. Please help

**URL:** <https://forum.kirupa.com/t/windows-media-player-9-is-screwed-up-please-help/94690>\
**Category:** Uncategorized\
**Created:** [November 15, 2003, 5:18pm UTC](https://forum.kirupa.com/t/windows-media-player-9-is-screwed-up-please-help/94690 "2003-11-15T17:18:29Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Coppertop](https://avatars.discourse-cdn.com/v4/letter/c/839c29/32.png) [@Coppertop](https://forum.kirupa.com/u/Coppertop)\
**Post date:** [November 15, 2003, 5:18pm UTC](https://forum.kirupa.com/t/windows-media-player-9-is-screwed-up-please-help/94690/1 "2003-11-15T17:18:29Z")

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Recently I have been trying to view content that is viewable only with WM 9. Unfortuneately, it doesn’t load, pressing any of the buttons does nothing, and wm just remains blank. I am running a firewall (Sygate). The most recent example of this is here: [http://media.ehacked.com/?cat=cool&v=mouse\_trap](http://media.ehacked.com/?cat=cool&v=mouse_trap) and I was not able to watch the movie. Could someone please help?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\
**Post date:** [November 15, 2003, 5:39pm UTC](https://forum.kirupa.com/t/windows-media-player-9-is-screwed-up-please-help/94690/2 "2003-11-15T17:39:10Z")

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i didnt have a problem with it  
maybe try turning off the firewall

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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\
**Post date:** [November 15, 2003, 6:00pm UTC](https://forum.kirupa.com/t/windows-media-player-9-is-screwed-up-please-help/94690/3 "2003-11-15T18:00:29Z")

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Do you have the DivX codec installed?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\
**Post date:** [November 15, 2003, 6:10pm UTC](https://forum.kirupa.com/t/windows-media-player-9-is-screwed-up-please-help/94690/4 "2003-11-15T18:10:01Z")

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**Kaotic** : I tried that - didn’t work.

**Kirupa** : No, I don’t. Where would I find it?

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**Author:** ![system](https://canada1.discourse-cdn.com/flex011/uploads/kirupa/original/3X/6/2/621e5c11736f46532526e61be85940af4230f3e5.png) [@system](https://forum.kirupa.com/u/system)\
**Post date:** [November 15, 2003, 6:13pm UTC](https://forum.kirupa.com/t/windows-media-player-9-is-screwed-up-please-help/94690/5 "2003-11-15T18:13:36Z")

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I am having the same problems. I can hear the audio strem but cannot see video. I just downloaded DIVX5.1.1 and it still doesnt work?