Downloading word doc, ppt files from flash cd

Hi, I have a CD with a flash projector/exe that has download buttons to pdf, word and power point files. It just uses a getURL command to get the files which are in the cd folders.
Now the pdf downloads fine but word and powerpoint files don’t. In some cases, they would just click on the button and nothing would happen, no errors.

Anybody know how to download word/ppt files from cd?