Fonts problems in dynamic text

Hi,

i´m having some problems with some characters in a dynamic text field in a projector CD. they are working in a rollover action for buttons, like:

[AS]on (rollover)
textfield=épic;

[/AS]

In my Pc and MAC, the fonts are all Ok, but the cliente said that some characters like é, ç , á… are showing like $, #, /.
I tryed making the fonts embed, but they are not showing anymore in the text field. i´m not sure if this could be the solution either.

How do I solve this?

thanks for any help