Help requard with flash form field and # sign

hi , am new on here, i designed a flash form with php, every thing is going great, i am receiving all the mails but the only things thats bothering me is a “#” sign, means ,when someone use # sign in the feed where its required like Address field and send the form, but the form comes to the mail box with all the data before Address field where they use # sign, but it send nothing after that , well, here is an example how i am getting my output on the mail box,

Subject: **Visitor Inquiry Inquiry: **
Contact Person: person name
Company: Company name
Address: **shop **
Provence Licence State :
City: Postal code :
Country :
Phone:
Mobile:
Web site:
Email:

well above is the simple out put in my mail box, so look in the 4th line where it says Address : Shop , but it should be shop # 123 (anynumber) as well in line 5 provence: , city , country and so on, but i am not getting any user input after he use # sign, guess you will understand what i want to tell you, is any body can help me out pleas, its urgent, zillion of thanks in advance ,
best regards , shujaat