Hey guys
I’ve had Flash CS4 (a legally purchased single-user licence) since the day it came out and used it practically every day without any major problems. Today I opened it up to carry on with some work, and it crashed. I had a whole host of other stuff that was open and updating at the same time, so I waited until that was done, then I tried again. It crashed. So I rebooted, and tried again. It crashed.
Slightly panicked, I uninstalled Flash CS4, rebooted, re-installed it, and tried again. It crashed. Panic giving way to anger, I googled the issue, and this time uninstalled, with ‘Remove user preferences’ checked, went through my Windows system and manually deleted any associated files in my Application Data folder, rebooted, reinstalled, rebooted, and tried again. It crashed.
I have now just downloaded the Adobe CS4 Cleanup utility and run it, but after twenty minutes hanging at the ‘Removing all session folders’ screen and no processor activity I could see, I quit the program. I’m tempted to try reinstalling again (obviously) but I’m pretty sure I know what’s going to happen.
Just so it’s clear, here are a list of the variables involved:
[LIST]
[]Registered single-user licence of Flash CS4, running without issue since 2008
[]Windows XP SP3
[]The Flash IDE opens fine on its own, but crashes when it tries to open ANY Flash file
[]I have CS4 installed on my laptop, and that can open the same files fine
[/LIST]Any help on this would be greatly appreciated, since I seriously need to get some work done!
Thanks.