"Littlefish’s 1st line IT Support desk makes it 99% resolve in less than 1 hour. "Considering we have been shorted staffed this month and we had a higher number of tickets that normal it’s truly amazing” Said Emma. You never know what you are going to get each week and we always make the 90% level but 99% is just fantastic. Well-done to the [URL=“http://www.littlefishsupport.com/”]IT support desks.