Hi,
I’ve encountered a very frustrating bug, and I’m running out of ideas on how to tackle it. The worst part is, is that I’m not able to reproduce it on my machine, so at this point, I have no errors to chase down, and no diagnosing tools to see what’s happening.
My hope is that if I provide enough background, someone here might see something I don’t, and can point me in the right direction. It’s worth a shot at this point.
Here’s the main issue:
We have this large content sharing site that loads a handful of external swfs, and one of the external swfs does not load for a handful of our site’s users. Frustratingly, it loads perfectly fine for me and many other users in a relatively wide variety of environments (PC/Mac/various browsers/virtual machines), so this goes a little beyond MY SWF’S NOT SHOWING UP, WTF???!?!??!?!?
Here are some details that might be causing this error:
The main swf has grown rather large. It publishes to just over 600 KB, and more than half of that is Actionscript. I actually had to turn off compress and optimize, because it stopped compiling (this has been a long-running project that has steadily grown over time). I’m pushing for budget to re-architect the site, but that’s another story.
The main swf loads a dataset of 5,000+ content piece details (~10 fields of numbers/text each).
As you can see, I’m starting to think this might be a memory issue, which would explain why it’s not hitting me and a lot of other people in the office.
However, it might also be a shared object issue. Since I’m running solely off of feedback from user -> client -> us, it sounds like some of the users DO see the swf the first time around, and there might be a shared object error being thrown.
The external swf uses a shared object to save the users project. One of the users (who was experiencing this problem) had an in interesting folder structure where the shared object folder was contained within a folder labeled [[IMPORT]]. I’ve spent some time googling this, but to no avail.
Anyways, that’s where I’m at on the matter. I’m sorry I can’t offer anything in the line of links/assets/anything, however, if there is anything you can offer in the line of help, it would be most appreciated.
Cheers,
