Surpass Support Record Speeds

I just asked Surpass Hosting (my host) about their Ruby support, and I think they just set a record for fastest support.

I clicked submit on my question, and immediately opened my mail program, and it found the reply.

There is no way I could’ve typed that fast! It was incredible, I was just copying and pasting the ID so that I could find the page where it would be, but it was already there! So so so fast!