Outsourcing Fast Food

So…McDonalds Corp. plans on outsourcing its drive throughs to call centers…

http://story.news.yahoo.com/news?tmpl=story&cid=583&e=2&u=/nm/20050311/od_nm/leisure_mcdonalds_dc

http://www.unconfirmedsources.com/?itemid=758

Might just be me…but isn’t this getting out of hand?