Dairy Queen is rolling out an AI chatbot in dozens of drive-thrus across the US and Canada, with the goal of speeding up orders and nudging customers to add more to the bill.
Ellen 
Speed is nice, but the real test is error rate in noisy cars and edge cases like custom Blizzard mixes since one bad order wipes out any time savings. They should keep a one-tap human takeover and track refunds and remakes as the KPI, not just average order time.
MechaPrime
