Kinko's scam

I spent a great hour with my g/f at Kinko’s trying to print a .jpg and excel file to transparencies. $2.00 for transparency, I can live with that…but when I handed we handed the guy our disk and told him our request he casually replied that if it’s [color=Red]anything other than .pdf it will be a ten dollar charge, just to open the file[/color]. I thought I heard wrong. Is this the most spineless scam in the world? They do this full well knowing they have the upper hand, since the picture world is in .jpg or .gif formats and most documents come from people’s computer in .doc format.
Kinko give yourself a big hand at again capitalizing on the opportunity to screw people over.
Not to mention the fifty cent black and white print fee along with the .40 a minute computer charge…
Anyone else experienced this shameless tyranny?