Should I change hosting providers?

How pathetic. www.ipowerweb.com BLOWS!
everyone recommends it blah blah.

I spent like 150$ just to get my crap setup.

They tell me i cant create a database without my username infront of it. Example: I cant make “shoppinglist” it would be “USERNAME_shoppinglist”
Thats so fricking irritating.

Another: You can control your forum through phpMyAdmin, oh fun! but you cant change or upload images.

Another: You can change your php.ini without contacting ipowerweb.com WTF?

Another: Good luck installing something like vb3.0

Another: My database right… WRONG. everyones, their is no so called, “master” account. you can simply sign in with anystring as a user name and their you go, look at what you want.

Another: I called 7 times, all 7 times waited 14 minutes and no answer, 8th time they answered after 20 mins. (This was at 12:00am, thinking that their would be no one calling). Boy was I wrong. First of all, they didnt even know much about databases. Cocks!

Well, What do you think?
I know some have a cpanel, WHERE i think you can do some of this stuff I listed above, but my cpanel is the same as my vdeck, cant do ****.
Change? Stay?